Customer Complaint

Customer Complaint

Programming-Evaluation Customer Complaint or Inquiry

Standard

The Club strives to present a positive, professional image to the community through every aspect of its operation.

Policy

BGCD will provide high quality programming to the young people in our community.

BGCD is committed to addressing complaints promptly. Families receiving services from BGCD are encouraged to discuss complaints or misunderstandings with staff or supervisors without concern for intimidation or reprisals.

To ensure that BGCD deals with complaints promptly, and so that families feel no concern for intimidation or reprisal, the following procedure will be adhered to:

For Complaint Procedure please click here

Follow us on: Youtube 10b456bb17dfde9d5b8c7a3895e25daa44ccd3bc2efc4f20729d00fc3a03cf59 Facebook 41e34fe7a01277154257881723d9aeb222bc17699b34e1e3e009b513e3e263e4 Twitter 7c37bba9a376d52616d974260cf572db4a92f58b71a917229a087be16fda99b5 Instagram 2269784eb1911da2949533f5df9e2f6c79ee7d24b12ad8a316e9194949ed47ba